Small Steps to Get Your Chapter Dues Process Under Control

Does your chapter dues process take too long? Cost too much money? And just to add a cherry on top, it’s a nightmare to manage? If you collect your dues or other payments at the local/chapter level, then this webinar is for you!

Today we’ll discuss the challenges presented by chapters collecting and processing dues, pains that are a result of chapter dues, and the end goals and solutions to relieve dues pain. View Slides >>

Today, We’ll Discuss…

• Challenges presented by chapters collecting and processing dues
• Pains that are a result of chapter dues
• End goals and solutions to relieve the pain
• Small, actionable and affordable next steps you can take to make life easier
• Larger next steps you can plan for

NEXT STEPS: DUES CHALLENGES IMPACTING YOUR VOLUNTEERS’ TIME

• Investigate the role of member IDs
• Meet with other staff and chapter reps to identify problems/solutions
• Organize a National/chapter task force to research standard payment processor challenges
• Survey chapters and their systems
• Talk to your finance/accounting teams about their needs
• Develop a business case for future investment in a National-hosted system

NEXT STEPS: DUES CHALLENGES IMPACTING YOUR MONEY & BUDGET

• Ask chapters what is challenging about sending money to National
• Offer online training resources or coaching appointments
• Provide training support to chapter staff and volunteer leader to alleviate chapter leader turnover, lack of bookkeeping/financial experience and a lack of time
• Create a National/chapter task force to visit chapters or review their reporting
• Involve accounting/finance to understand reporting gaps and missing data

NEXT STEPS: DUES CHALLENGES IMPACTING YOUR ABILITY TO PREPARE FOR THE FUTURE

• Understand attributes of a successful chapter vs struggling chapters
• Work to repair National/chapter relationship
• Begin measuring chapter performance
• Identify what type of support and training is needed for volunteers