From the member’s perspective, the line between “chapter” and National is blurred. Let’s look at how we can tap the opportunity this presents through a process designed to examine the member experience from their viewpoint.
We’ll be working to walk through how to start mapping out your members’ experiences to find the overlap – the opportunity – between National and local, we’ll get you thinking about your members and answering key questions.
Where does your National and chapter experiences begin and end?
Where do they meet in the middle?
And who is best positioned to own and optimize a specific experience?
Increase Your ROI With Our Chapter Performance Solution
Our Chapter Performance solution increases ROI across your entire association by providing technology tools to help chapters perform better, and provide data to headquarters. See how we can help you!
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