Now what you’ve all been waiting for! We gathered the data for this report on chapter programs to serve as a resource for benchmarking, sharing innovations in chapter management, and starting conversations about the future of chapters.

This report incorporates data analysis from three surveys directed to CEOs, CRPs (or association staff overseeing chapter operations), and chapter leaders, along with findings from CEO roundtables and focus groups—all complemented by insights gained over several decades of managing and consulting with hundreds of associations.

Let’s explore what we gathered and learned.