Because It's All About Your Members

Associations & Unions

Support

Please contact us using the form or information below.

Hours

Open Monday through Friday
9:00AM – 7:00PM EST

Support

1-877-486-8220
info@impexium.com

Hours

Open Monday through Friday
9:00AM – 7:00PM EST

Support

How We Support You

Customer Loyalty

Our Client Support team is an integral part of why customer loyalty is over 96%. Our team is available by phone or email with guaranteed fast response times.

Award-Winning Team

Our support team has received the Stevie Award in the Innovation for Customer Service Category for three years running (Gold 2016, Silver 2014, Bronze 2013)!

Fast, Multi-Tiered Support

Not only do we provide support to local administrators and members, but also to staff at the National or headquarters level.

Online Knowledge Base

Our knowledge base is a one-stop-shop providing officers with access to online resources and tools 24/7.

Training Specialists

Once implemented onto our solutions, our training specialists work to understand your organization’s needs and determine where we can offer support along the way.

Set Up For Success

We focus on providing training to your administrators to ensure both a smooth transition and that they are comfortable with and can easily navigate the system.